Shipping & Delivery information

We ship worldwide!!!!

Just insert your address info in all fields of the shipping calculator located in your cart page.

Since all our mech mods are 100% handmade upon request, we need some time to prepare before we are able to ship them. All orders need 7-10 working days to produce and deliver to the courier company.

Custom made orders may take longer, due to the interaction/communication with the customer in order to achieve the best possible outcome!! In case of any delay in the making process we will inform you via email.

Below we’ve included as much information as possible in regards to delivery – we use the most efficient couriers in our country .

We also ensure every order is properly protected and packaged, making sure it arrives in the exact same condition it was sent in.

Every mod is tested before shipping as far as its appearance and functionality is concerned!!!!!

If for any reason you need any additional help or have any questions/issues please feel free to contact us by email here or via our social media (chat). Our social media links are on the footer of the page.

Please Note: All delivery timescales are estimated by the courier and they have a success rate of over 98%.

Customs charges

At Caveman mods, we strive to provide you with exceptional products and services. However, it is important to note that any additional costs imposed by customs are beyond our control and responsibility.

Customs regulations and import duties vary from country to country, and they are determined and enforced by the respective government authorities. These charges, such as customs duties, taxes, or handling fees, are solely the responsibility of the customer.

We recommend that you familiarize yourself with your country’s customs policies and any associated costs before placing an order with us. Please note that these charges are not included in the product price or shipping fees, and they may be incurred upon delivery.

If you have any questions or concerns regarding customs-related matters, we encourage you to contact your local customs office or relevant authorities for further assistance. Our team will be happy to provide any necessary documentation or information required to facilitate the customs clearance process.

We appreciate your understanding and cooperation in this matter. Your satisfaction is important to us, and we will continue to offer the best products and services while complying with international trade regulations.

Courier services used

For shipping within Greece you can choose between Elta courier. or DHL Express. Just insert your address info in all fields of the shipping calculator located in your cart page and choose which one you want. If for any reason that does not work for you please email us so as to find a solution together.

For Europe we use either DHL EXPRESS or UPS. Just insert your address info in all fields of the shipping calculator located in your cart page and choose which one you want.

For the rest of the world, we use DHL EXPRESS . Just insert your address info in all fields of the shipping calculator located in your cart page and choose which one you want.The shipping zones , rates and estimated times are defined by the collaboration policies established with DHL.

Tracking information

All orders will be provided with a tracking number. The tracking number will be provided by us via email the same day that the courier service used gives it to us.

For Greece/Cyprus that tracking number is given the same day that the order is delivered to the courier.

For the rest of the world, the tracking number by UPS is given the day that they take the parcel into their care. Usually that is 12-36 hours after we deliver it to the courier. For any further information please feel free to email us.

Remote areas!!!!!

The following rates are applicable for the 99% of the times. Unfortunately there are some parts of the countries that each courier defines as remote. For those remote areas the shipping costs differ and are of course costlier .

For ELTA COURIER ana UPS We find out the different costs the minute they are delivered to the courier for shipping, since there is no way to know beforehand these areas ( there are no lists available provided by the courier).

If that is your case, you will be informed via email. If you do not agree with the additional shipping cost you will get full refund of your money.

For DHL EXPRESS there is no problem since their courier service is online connected to our site . So the minute that you place your order and your address they estimate the cost.

At our online store, we strive to provide you with accurate and transparent shipping rates. When you proceed to the cart page and enter your address details, our shipping calculator automatically generates estimated prices for your chosen courier service. These prices are dynamically calculated based on several factors, ensuring you receive the most up-to-date information.

One significant factor that influences the variation in shipping prices is the fuel surcharge percent. As fuel costs fluctuate, courier services adjust their rates to account for these changes. This means that the prices you see can vary depending on the current fuel surcharge percentage.

It’s important to note that we work closely with each courier service individually. They provide us with their latest shipping rates, which are then integrated into our system. Since our website is directly connected to their systems, any adjustments or updates made by the courier services are automatically reflected on our site.

To ensure that you receive accurate pricing information, we regularly update our system with the latest rates provided by the courier services. These updates occur on a monthly basis, allowing us to align our prices with the most current information available.

By leveraging advanced technology and maintaining strong partnerships with courier services, we aim to provide you with the most reliable and competitive shipping rates possible. Rest assured that we are committed to transparency and continuously strive to enhance your shopping experience.